On Site Support Services | Call Us Today

On site support is a service that is useful on so many levels.

Call Today For On-Site Support 480-834-1318

On-Site Support is Convenient

A laptop is easy to move. After all, it’s designed to be portable. However, what happens if your desktop computer stops working? Or maybe you have a computer network where the computers aren’t talking to each other. What can you do in cases such as these? Well, you have a lot of stuff to haul in to your repair shop.

That is unless you call for on-site support. A tech can come to your home or place of business and work on your computer or network without all the hassle of unplugging everything and hauling a fairly heavy metal box out to your car. In the cases of a computer network and its nodes and peripherals, the need is even more pronounced, particularly if multiple components aren’t working correctly. A visit from a tech can sometimes clear up the problem fairly quickly.

Do I Really Need On-Site Support? Can’t I Fix it Myself?

A great many computer problems are surprisingly simple to fix. That is of course if you know what you’re doing, and that’s where the trouble really starts. A lot of people think that they can fix computer problems on their own. That is one reason we are still in business as a computer repair shop and have been for 25 years. We’ve had people who have done something as simple as remove a program the wrong way and then their computer won’t boot back up, or in one case, we had someone at an office who installed a memory board incorrectly in his server and managed to short the memoryboard , a very expensive mistake. When we looked at the computer, he was actually lucky that he didn’t fry his motherboard as well.

Taking the guesswork out of things is always a good idea. Working on a computer or a network yourself requires more than a bit of knowledge, and more than a little guesswork. Sometimes, problems can have more than one cause. Computer slowness for example could be too many processes running at once or it could be a sign of a computer virus, or it could have several other causes.

So if you don’t know, don’t just guess. Call someone who can help you solve your computer problem quickly and efficiently. Call for on-site support services today.

Read one of our previous articles about typical computer problems here.